Some comments and instructions in this page are for audio browsers and users who browse this site with screen readers. If you can see this paragraph and you are not using a text-only or screen reader browser, either the style sheet for screen viewing didn't load (if so, click on "refresh" to reload the style sheet), or you need to use a World Wide Web Consortium (W3C) standards-supporting browser that has full XHTML 1.0 Transitional and Strict and cascading style sheet (CSS) level 2 support.

For additional information, see the Accessibility Design and Features page.

Skip navigation

Washington, DC - Baltimore Chapter Archives

Pull browser window out or in to widen or shorten center column line length.

The following is the main content for the page. 


Thursday, May 3, 2001

Topic: "Designing and Deploying Browser-Based User Assistance"

About the Event

Information that resides on a Web server often has unique characteristics that can offer opportunities, as well as challenges in how we deploy user assistance. The ability to use Web technologies such as XML, server-side scripting with ASP or JSP, and CGI applications means that we can much more effectively meet the needs of our users than with client-side technologies. But at what cost? This session will take a broad survey of the differences between client-side and server-side content delivery for Help authors, particularly for Web-based and cross platform applications, including:

  • Navigation
  • Context-sensitivity
  • Security
  • Dynamic content delivery

Speakesr' Handouts and Presentations

Don't forget your business cards for networking and books for the book drive!

About the Speaker

Ben Weisner is founder and president of Weisner Associates Inc., a nationally-recognized services firm specializing in delivering business and technical information online. Ben has 18 years of experience in the computer industry as a trainer and consultant, and has been certified by several software companies, including Macromedia, eHelp, and His current research focuses on best practices for browser-based help and support systems for Web and Java applications.


6:00 p.m. - 6:30 p.m. Registration and networking
6:30 p.m. - 7:00 p.m. Dinner
7:00 p.m. - 8:30 p.m. Program


  • Assorted turkey, chicken, tuna salad, and veggie sandwiches on focaccia, French bread, and rolls
  • Pasta salad
  • Fruit salad
  • Assorted cookies
  • Caffeinated and uncaffeinated beverages


With advance reservations: $5 for Onine SIG members, students, and Administrative Council members, $10 for STC members with advance reservations, $15 for nonmembers.


photo of webMethods on Pender Drive

2nd floor, Pender II Building
3926 Pender Drive
Fairfax, VA  22030
Phone: 703-460-2500

Map and directions to webMethods in Fairfax, VA.

Return to the past calendar 2000-2001 Events

Last modified Monday, 26-Feb-2024

flubbing flounders