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Thursday, May 3, 2001
Topic: "Designing and Deploying Browser-Based User Assistance"
About the Event
Information that resides on a Web server often has unique characteristics that can offer opportunities, as well as challenges in how we deploy user assistance. The ability to use Web technologies such as XML, server-side scripting with ASP or JSP, and CGI applications means that we can much more effectively meet the needs of our users than with client-side technologies. But at what cost? This session will take a broad survey of the differences between client-side and server-side content delivery for Help authors, particularly for Web-based and cross platform applications, including:
- Navigation
- Context-sensitivity
- Security
- Dynamic content delivery
Speakesr' Handouts and Presentations
Don't forget your business cards for networking and books for the book drive!
About the Speaker
Ben Weisner is founder and president of Weisner Associates Inc., a nationally-recognized services firm specializing in delivering business and technical information online. Ben has 18 years of experience in the computer industry as a trainer and consultant, and has been certified by several software companies, including Macromedia, eHelp, and ProsoftTraining.com. His current research focuses on best practices for browser-based help and support systems for Web and Java applications.
Schedule
6:00 p.m. - 6:30 p.m. Registration and networking
6:30 p.m. - 7:00 p.m. Dinner
7:00 p.m. - 8:30 p.m. Program
Food
- Assorted turkey, chicken, tuna salad, and veggie sandwiches on focaccia, French bread, and rolls
- Pasta salad
- Fruit salad
- Assorted cookies
- Caffeinated and uncaffeinated beverages
Fees
With advance reservations: $5 for Onine SIG members, students, and Administrative Council members, $10 for STC members with advance reservations, $15 for nonmembers.
Directions
webMethods
2nd floor, Pender II Building
3926 Pender Drive
Fairfax, VA 22030
Phone: 703-460-2500
Map and directions to webMethods in Fairfax, VA.
