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Thursday, May 3, 2001
Topic: "Designing and Deploying Browser-Based User Assistance"
About the Event
Information that resides on a Web server often has unique characteristics that can offer opportunities, as well as challenges in how we deploy user assistance. The ability to use Web technologies such as XML, server-side scripting with ASP or JSP, and CGI applications means that we can much more effectively meet the needs of our users than with client-side technologies. But at what cost? This session will take a broad survey of the differences between client-side and server-side content delivery for Help authors, particularly for Web-based and cross platform applications, including:
- Dynamic content delivery
Don't forget your business cards for networking and books for the book drive!
About the Speaker
Ben Weisner is founder and president of Weisner Associates Inc., a nationally-recognized services firm specializing in delivering business and technical information online. Ben has 18 years of experience in the computer industry as a trainer and consultant, and has been certified by several software companies, including Macromedia, eHelp, and ProsoftTraining.com. His current research focuses on best practices for browser-based help and support systems for Web and Java applications.
6:00 p.m. - 6:30 p.m. Registration and networking
6:30 p.m. - 7:00 p.m. Dinner
7:00 p.m. - 8:30 p.m. Program
- Assorted turkey, chicken, tuna salad, and veggie sandwiches on focaccia, French bread, and rolls
- Pasta salad
- Fruit salad
- Assorted cookies
- Caffeinated and uncaffeinated beverages
With advance reservations: $5 for Onine SIG members, students, and Administrative Council members, $10 for STC members with advance reservations, $15 for nonmembers.
2nd floor, Pender II Building
3926 Pender Drive
Fairfax, VA 22030
Map and directions to webMethods in Fairfax, VA.