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Washington, DC - Baltimore Chapter Archives

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Tuesday, 16 January 2001

Topic: "The Evolving World of Software User Assistance"

About the Event

The opportunities for technical communicators in providing support for software applications continue to grow. As technologies in the computer arena evolve, so do the skills required to create effective software user assistance. Joe's presentation will offer a review of the current state of affairs and provide insights on the roles you'll be expected to fill in the coming months and years. The session will highlight techniques and technologies such as browser-based Help, embedded Help, and XML. The increasing role of technical writers in the development of the software user interface will also be discussed. There will also be a brief look at some of the latest online Help design models from Microsoft, Macromedia, Apple, and other prominent software companies.

Don't forget your business cards for networking and books for the book drive!

We collect a business card from each attendee for a chance to win the registration fee for the STC Annual Conference. The drawing will take place at the March 24 program. The more programs you attend, the more chances to win. Books are donated to local charities.

About the Speaker

photo of Joe Welinske

Joe Welinske is President of WinWriters, a Seattle company specializing in software user assistance. WinWriters produces the annual WinWriters Online Help Conference, as well as conferences in Boston, Europe, and Australia. Joe has been involved with technical communications for over 18 years. He has a B.S. in Computer Engineering (University of Illinois) and an M.S. in Instructional Design (Loyola University). He has taught online Help at the University of Washington and University of California, Santa Cruz. Joe co-authored Developing Online Help for Windows 95 and publishes the Online Help Journal.


6:00 p.m. - 6:30 p.m. Registration
6:30 p.m. - 7:00 p.m. Dinner
7:00 p.m. - 8:30 p.m. Program


Catered by Sutton Place Gourmet.

  • Deli Sandwiches on freshly baked breads, including
    • Roast Beef with Boursin Cheese
    • Smoked Turkey, Irish Bacon, and Havarti Cheese
    • Artichoke Hearts, Sun-Dried Tomato, Alfalfa Sprouts, and Cucumber
    • Avocado, Alfalfa Sprouts, Lettuce, and Herb Dressing
  • Vegetable Paella Salad with Orzo
  • Garden Vegetable Salad
  • Assorted Brownies and Cookies
  • Coke, Diet Coke, Sprite, Snapple juice beverages, and bottled water


With advance reservations: $7.50 for students, $7.50 for DC Online SIG members, $15 for STC members, and $18 for nonmembers and walk-ins.


Booz-Allen Hamilton map

Booz•Allen and Hamilton, Inc.
Hamilton Building, 2nd floor, Room 2001 A, B, and C
8283 Greensboro Drive
McLean, VA  22102
Phone: 703-917-2214

Map and directions to Booz•Allen and Hamilton, Inc. in McLean, VA.

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Last modified Sunday, 25-Feb-2024

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